St. Anne’s Family Services recently installed a massive 165- inch MAXHUB Raptor Series LM165A07 LED display in its conference center to meet the needs of the Los Angeles community.
For more than a century, St. Anne’s Family Services has strived to provide high-quality supportive housing programs, early childhood education, along with mental health and family-based services to more than 2,100 families annually across Los Angeles County. Encino, CA-based Technology Design Group (AKA Video Conferencing Store), an AV systems integrator that specializes in videoconferencing, was contracted to install the new video display system. Steve Jennings, CEO of Technology Design Group, played an active role in the deployment of the new MAXHUB Raptor Series display.
“This space is used for a wide range of events,” Jennings explains, “but central to this activity is the ability to clearly convey information. The space is also rented out to businesses and others for large scale meetings, video conferencing and presentations, so the ability to connect a wide range of sources to it was crucial.
“Previously, this space had a projection screen with a large projector at the back of the room facing the front stage area,” Jennings describes. “The brightness and resolution were not great, particularly with the house lights on in the space. The client’s biggest complaint, however, was that presenters could not stand in front of the projected screen area because the light emitted from the projector was blinding, coupled with the fact that the presenter would block the images on the screen. Now, with the MAXHUB video wall in place, the presenter or presenter table can be placed anywhere in the room.
“The MAXConfig software provides intuitive control and access to the display’s interactive features via one’s laptop or tablet—making it easy to use real-time annotations, have control over what gets shown at any point in a meeting, adjust volume, and many other features,” Jennings continues. “Equally important, the entire system is very well laid out, and this makes it much easier for installers to get everything setup and operating correctly.
We initially had questions about the display to ensure it would address the various concerns of our client and later during installation, we had questions about how to best implement certain features,” Jennings recounts. “Both before and after the sale, the MAXHUB support staff were there to address our concerns. They were always very responsive.”
Jenning’s team also worked with the catering manager and IT department to come up with a completely automated AV system that includes Shure microphone arrays with audio voice lift, multiple audio zones, video conferencing hardware with multiple camera views, and wireless presentation capabilities. Because of the MAXHUB’s all-in-one design, the video wall can run as a stand-alone backup system if ever needed.
“The introduction of the MAXHUB display has brought a remarkable transformation to our conference center programs,” concluded Jorge M. Alcocer, director of food services and the Conference Center at St. Anne’s Family Services. “It has not only elevated audience engagement but also streamlined our operations.”
